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Lunaty Health Protocol

Terms & Conditions

Last updated: July 19, 2026  ·  Applies to the Lunaty Health Protocol app

Short version: The Lunaty Health Protocol is educational content, not medical care. Purchases are one-time and final — there are no refunds once you've been granted access. You must be 18+ to create an account. Please read the full terms below before enrolling.

1. Who We Are & Acceptance of Terms

Lunaty ("Lunaty," "we," "us," or "our") operates the Lunaty Health Protocol website and application (the "Service"), a paid, self-guided stress management protocol. By creating an account, purchasing access, or otherwise using the Service, you ("you," "user," or "member") agree to be bound by these Terms & Conditions ("Terms"). If you do not agree, do not create an account or use the Service.

Questions about these Terms: mahshadkn.science@gmail.com

2. Not Medical Advice

The Lunaty Health Protocol is provided for educational and informational purposes only. It is not medical advice, diagnosis, or treatment, and it does not create a doctor-patient or clinician-patient relationship between you and Lunaty, Dr. Mahshad Kolahdouzan, Maryam Ghaderian, or any contributor to the Service.

The Service is not a substitute for professional medical care. Always consult your physician or a qualified healthcare provider before making changes to your health, nutrition, exercise, sleep, or medication routines — particularly if you are pregnant, nursing, managing a chronic condition, or taking medication. Discontinue any activity that causes pain or discomfort and seek medical attention if needed.

The Service is intended for adults aged 18 and over. It is not designed or intended to diagnose, treat, cure, or prevent any disease.

3. Eligibility & Accounts

You must be at least 18 years old and able to form a binding contract to create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us immediately at the contact above if you suspect unauthorized use of your account.

You agree to provide accurate information during signup and onboarding, including the health consent, terms consent, and (optional) marketing consent presented at registration.

4. Payment, Access & Refunds

Access to the Service is granted upon a single, one-time payment processed securely through Stripe. This is not a recurring subscription — you will not be billed again for continued access to the protocol content you purchased.

All sales are final. Because full protocol content, videos, and tools are made available immediately upon successful payment, we do not offer refunds, credits, or exchanges once a purchase is completed, except where required by applicable consumer protection law. If you believe you were charged in error, contact us at the email above and we will review the matter in good faith.

We reserve the right to change pricing for future purchases at any time; changes will not affect access you have already paid for.

5. Acceptable Use

You agree not to:

We reserve the right to suspend or terminate accounts that violate these Terms.

6. Intellectual Property

All content in the Service — including protocol design, written materials, videos, worksheets, journals, graphics, and the Lunaty name and logo — is the property of Lunaty or its licensors and is protected by copyright and other intellectual property laws. Purchasing access grants you a personal, non-transferable, non-exclusive license to use this content for your own individual wellness journey. No other rights are granted.

7. No Guarantee of Results

Individual results from following the protocol vary and depend on factors outside our control, including your personal health history, consistency, and circumstances. We make no guarantee that you will achieve any specific outcome, and testimonials or examples shared on the Service are not a promise of similar results for you.

8. Limitation of Liability

To the fullest extent permitted by law, Lunaty, its founders, contributors, and affiliates are not liable for any indirect, incidental, special, or consequential damages arising from your use of, or inability to use, the Service, including any health outcome resulting from following the protocol. The Service is provided "as is" and "as available," without warranties of any kind, express or implied.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.

9. Privacy

Your use of the Service is also governed by our Privacy Policy, which explains what data we collect, how it's used, and your rights regarding it.

10. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will update the "Last updated" date above. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

11. Governing Law

These Terms are governed by the laws of Canada, without regard to conflict-of-law principles. Any dispute arising from these Terms or your use of the Service will be resolved in the courts of Canada, and you consent to their jurisdiction.

12. Contact

Lunaty
Email: mahshadkn.science@gmail.com